F A Q

HOW SHOULD I CARE FOR MY JEWELRY?

As with all jewelry, please wear with care.

It's best not to wear it while sleeping, swimming, bathing, washing dishes or other rough work with your hands. Please take extra care when wearing rings with prongs, as both are very delicate.

 

Our jewelry is all nickel free, however sometimes in the manufacturing of the raw materials there could be some cross contamination present. If you have a severe allergy to nickel or anything other than copper, zinc, silver and gold please keep in mind that the gold filled and sterling silver might have trace amounts which could cause a reaction.

 

WHAT IS GOLD FILLED?

Gold filled consists of a base metal bonded with a layer of gold over top. gold filled is legally required to contain 5% or 1/20 gold by weight. All the gold filled jewelry that we carry is 14k yellow or rose gold filled. meaning, all the gold that is bonded was 14k solid gold to be gin with. This can be described as either 12/20 gold filled, or 14k gold filled. Please see the diagram below to get a better idea of what we mean. Also note that it isn’t to scale, just an example to explain the idea.

 

WHAT IS THE DIFFERENCE BETWEEN GOLD FILLED AND GOLD PLATED?

Gold filled has almost 100 times more gold than gold plated jewelry. Gold filled is much more durable and will not chip away like gold plated does.

 

CUSTOM DESIGNS ARE WELCOME!

It you have a custom design in mind we will always do our best to make that vision come to life. If it's a request for specific stones, length of chain type of chain etc. send us an email and we can figure out how to work together!  we’ll do our best to accommodate.

VARIATION IN STONES

With all stone being hand selected each piece of jewelry is truly a one of a kind in its own right. There is true beauty in the natural variation of semi-precious stones, so wear our designs proudly as each piece is unique and could vary slightly from the images shown on the site.

 

REPAIRS

Although we strive for perfection, life isn’t perfect and neither are we! If your jewelry needs a little TLC we’re happy to make general repairs on items bought within the last 6 months. *Customer responsible for shipping fees

SHIPPING 

All jewelry is handmade to order. Please allow 2-3 week for shipping. if you need expedited shipping, please contact us and we can arrange for something to be work out!

ORDERS CAN TAKE UP TO 4 WEEKS TO SHIP PLEASE EMAIL FOR EXPEDITED REQUESTS

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© 2018 by Perrin and Stone